Terms of Service
Effective date: August 5, 2026 · Comply iV LLC, a Nevada limited liability company
These Terms of Service (“Terms“) form a binding agreement between Comply iV LLC (“Comply iV,” “we,” “us“) and the entity or individual accessing our platform or services (“Client,” “you“). By accessing our site, signing an order form, or using our platform, you accept these Terms in full. If you do not agree, do not use our services.
1. What Comply iV Does — and Does Not Do
Comply iV provides monitoring, data capture, reporting, and operational support software and services relating to outbound communications compliance (including TCPA, CIPA, FTC, and FCC-related exposure). Comply iV is a data and compliance operations company. Comply iV is not a law firm, does not provide legal advice, and does not represent Client in any legal proceeding. Nothing delivered by Comply iV — reports, dashboards, alerts, remediation recommendations, or personnel communications — constitutes legal advice or creates an attorney-client relationship. Client remains solely responsible for its own legal compliance and is strongly encouraged to retain independent legal counsel for any compliance, regulatory, or litigation matter.
2. Accounts and Eligibility
You must be an authorized representative of a business entity to use our services. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You agree to provide accurate, current information and to promptly correct or update it.
3. Fees and Payment
Fees are as set out in your order form or the pricing then published at complyiv.com. Fees are billed in advance on a monthly basis unless otherwise agreed in writing, are non-refundable except as required by law, and are exclusive of applicable taxes. Late payments may result in suspension of service. We may change our fees for future billing periods with 30 days’ notice.
4. Client Responsibilities
You are solely responsible for: (a) the accuracy and legality of the data, call lists, scripts, consent records, and other materials you provide to us; (b) obtaining and documenting all consents required by applicable law prior to any outbound communication; (c) your own compliance with TCPA, CIPA, state mini-TCPA statutes, FTC, FCC, and all other applicable laws and regulations; and (d) any decisions made or actions taken (or not taken) in reliance on our reports, alerts, or recommendations. Comply iV’s monitoring and reporting are tools to assist your compliance program — they do not substitute for your own legal judgment, licensed counsel, or internal controls, and do not guarantee any outcome, including immunity from claims, fines, or enforcement action.
You will not use our services for any unlawful purpose, and you will not misrepresent your compliance posture to us or to any third party based on our materials.
5. Intellectual Property
Comply iV retains all right, title, and interest in and to the platform, software, methodologies, templates, and all associated intellectual property. We grant Client a limited, non-exclusive, non-transferable license to use the platform during the term of the applicable order form, solely for Client’s internal business purposes. Client retains ownership of the data it submits to us (“Client Data“). Comply iV may use de-identified, aggregated data derived from Client Data to improve its services, develop benchmarks, and for analytics, provided such data does not identify Client or any individual.
6. Confidentiality
Each party will protect the other’s non-public information with reasonable care and use it only to perform under these Terms, except as required by law, regulation, or valid legal process — including disclosures to regulators, courts, or law enforcement.
7. Disclaimer of Warranties
THE SERVICES AND ALL REPORTS, DASHBOARDS, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR THAT USE OF THE SERVICES WILL PREVENT, ELIMINATE, OR CURE ANY LEGAL EXPOSURE, CLAIM, FINE, OR REGULATORY ACTION. COMPLY IV DOES NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OF THE PLATFORM.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPLY IV AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, OR FOR ANY THIRD-PARTY CLAIMS, FINES, PENALTIES, OR SETTLEMENTS ARISING FROM OR RELATED TO THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
COMPLY IV’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO COMPLY IV IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9. Indemnification
Client will defend, indemnify, and hold harmless Comply iV and its officers, employees, and agents from any third-party claim, loss, liability, damage, fine, or expense (including reasonable attorneys’ fees) arising out of or related to: (a) Client Data or the manner in which Client obtained it; (b) Client’s outbound communications activity or consent practices; (c) Client’s breach of these Terms or violation of applicable law; or (d) Client’s use of the services in a manner not authorized by these Terms.
10. Term and Termination
These Terms remain in effect for so long as Client uses the services or has an active order form. Either party may terminate for the other’s uncured material breach on 30 days’ written notice. We may suspend or terminate service immediately if Client’s use poses a legal, security, or reputational risk to Comply iV. Sections relating to fees owed, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.
11. Dispute Resolution, Mediation, and Governing Law
Governing law. These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles.
Mandatory mediation. The parties agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the services (a “Dispute“) exclusively through good-faith mediation before a mutually agreed mediator in Clark County, Nevada, prior to pursuing any other remedy. A party wishing to initiate a Dispute must first provide written notice describing the Dispute in reasonable detail; the parties will then have 30 days to attempt mediation. Each party bears its own costs and an equal share of the mediator’s fees, unless the mediator directs otherwise. By agreeing to these Terms, you agree that mediation in Nevada is the required first — and, to the fullest extent enforceable, the exclusive — forum for resolving any Dispute, in lieu of filing a lawsuit in court.
If mediation does not resolve the Dispute. If, after good-faith participation, mediation does not fully resolve a Dispute within 60 days of the initial notice (or such longer period as the parties agree), either party may pursue the Dispute exclusively in the state or federal courts located in Clark County, Nevada, and each party consents to the exclusive personal jurisdiction and venue of those courts.
Class action waiver. To the fullest extent permitted by law, all Disputes must be brought on an individual basis. Client waives any right to bring or participate in a class, collective, or representative action against Comply iV.
Jury trial waiver. To the fullest extent permitted by law, each party waives any right to a jury trial in connection with any Dispute.
12. Force Majeure
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disaster, act of government, labor dispute, internet or utility failure, or third-party carrier or telecommunications outage.
13. General
These Terms, together with any order form, constitute the entire agreement between the parties regarding their subject matter and supersede all prior agreements on that subject. If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Neither party may assign these Terms without the other’s written consent, except in connection with a merger, acquisition, or sale of substantially all assets. No waiver of any provision is effective unless in writing.
We may update these Terms from time to time. We will post the revised Terms with an updated effective date, and material changes will be communicated to active clients. Continued use of the services after changes take effect constitutes acceptance.
14. Contact
Questions about these Terms: legal@complyiv.com, or contact us here.